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Joined: Mar 2002
Posts: 17
Newbie
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Newbie
Joined: Mar 2002
Posts: 17 |
When i go through the steps to send all my members a mass email through the control panel the program is not sending to everyone.
I have checked and EVERY member is allowing emails from the Admin. When I email the list of email addresses to myself only about half of the emails are listed. I have rebuilt & reindexed several times. Clear the cache also.
Any ideas why everyone email address is not listed?
Thanks a lot
MK
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Joined: Mar 2000
Posts: 21,079 Likes: 3
I type Like navaho
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I type Like navaho
Joined: Mar 2000
Posts: 21,079 Likes: 3 |
Not really. Are you sure you are getting every user listed, then having the entire list sent to you?
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Joined: Mar 2002
Posts: 17
Newbie
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Newbie
Joined: Mar 2002
Posts: 17 |
After I search for members and they are displayed I choose to "email" "all members in search".
Then I select "export list of addresses"
Then no matter how I choose to get the list "email, in browser window, or file all i get is about half of the members email addresses. If I keep trying over and over I get the same members. I have checked all the members who do not show and all of them are allowing emails for the administrator.
The list of email addresses I get are about half of the total members.
MK
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Joined: Mar 2000
Posts: 21,079 Likes: 3
I type Like navaho
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I type Like navaho
Joined: Mar 2000
Posts: 21,079 Likes: 3 |
And you've rebuilt the members? It should work without issues.
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Joined: Mar 2002
Posts: 17
Newbie
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Newbie
Joined: Mar 2002
Posts: 17 |
Yes I have rebuilt the members numerous times.
MK
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Joined: Mar 2000
Posts: 21,079 Likes: 3
I type Like navaho
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I type Like navaho
Joined: Mar 2000
Posts: 21,079 Likes: 3 |
A step is getting missed or something some where. I used that function a few times with 6.7.3 without issues. It may be possible to open a support ticket at www.ubbcentral.com
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