A couple of users have told me that their threads don't load all the way. Meaning that the Extra Information box never gets loaded and sometimes not even all the messages in the thread get shown. For instance a thread has 10 posts, when they click on it, all they see is 2 posts. And it just ends. No indication of more posts or anything else.
At first I didn't understand what they meant, so I had them send screenshots, and it's exactly as they say. Extra Information box is missing and posts are missing as well.
I had them refresh the page, clear the cookies, and check every possible setting but they still get this error.
Any one have any ideas? Thanks in advance.
Here is one of the screenshots
[]
http://forum.canopus.com/images/screenshots/screenshot3.jpg[/]