Charles-
Thanks for your response. I can imagine it must be a turbulent and probably frustrating time for IP to deal with this change, and I hope the hard work pays off with a great product.
And I hope that you have passed along this thread to others internally at IP so they can see some of the furstrations customers are having with communication/lack thereof when it comes to the lifecycle of a product that is the lifeblood of our sites.
Looking forward to seeing the new rig!
-t
