In reply to:
I think the major difficulty is in the manner in which you have handled the change-over process ... To be dropped in the manner that they were, with no prior warning, is sure to be upsetting.
Exactly. It's bad enough that the PERL version is being dropped, but we should have been given warning. Jeez, at the very least, Scream, you should have told us yourself, right off the bat. Instead, Ted mentions it casually in a post made some time after the initial announcement. That's not a great way to convince the customers you've had for years that you and Infopop are working in our best interest and care about us.
There was a time (oh, say, about 3 days ago) when I would have been CERTAIN that if you were thinking about supporting only one version, you would have brought it up in the community in advance. I would have bet money that you'd not only WARN us, but ask our opinions on it. Not because you HAVE to -- you most certainly do not. But because that's just the way I thought you operated.
It's no fun to be proven wrong so effectively.
