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#316596 - 01/10/08 11:29 PM Mass email problem with Classic 6.7.3
Valkyrie Offline
Newbie

Registered: 03/20/02
Posts: 18
Loc: Ohio, USA
When i go through the steps to send all my members a mass email through the control panel the program is not sending to everyone.

I have checked and EVERY member is allowing emails from the Admin. When I email the list of email addresses to myself only about half of the emails are listed. I have rebuilt & reindexed several times. Clear the cache also.

Any ideas why everyone email address is not listed?

Thanks a lot
_________________________
MK

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#316597 - 01/11/08 12:14 AM Re: Mass email problem with Classic 6.7.3 [Re: Valkyrie]
AllenAyres Administrator Offline
I type Like navaho

Registered: 03/10/00
Posts: 25366
Loc: Texas
Not really. Are you sure you are getting every user listed, then having the entire list sent to you?
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- Allen wavey
- What Drives You?

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#316599 - 01/11/08 10:45 AM Re: Mass email problem with Classic 6.7.3 [Re: AllenAyres]
Valkyrie Offline
Newbie

Registered: 03/20/02
Posts: 18
Loc: Ohio, USA
After I search for members and they are displayed I choose to "email" "all members in search".

Then I select "export list of addresses"

Then no matter how I choose to get the list "email, in browser window, or file all i get is about half of the members email addresses. If I keep trying over and over I get the same members. I have checked all the members who do not show and all of them are allowing emails for the administrator.

The list of email addresses I get are about half of the total members.
_________________________
MK

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#316606 - 01/12/08 12:09 AM Re: Mass email problem with Classic 6.7.3 [Re: Valkyrie]
AllenAyres Administrator Offline
I type Like navaho

Registered: 03/10/00
Posts: 25366
Loc: Texas
And you've rebuilt the members? It should work without issues.
_________________________
- Allen wavey
- What Drives You?

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#316607 - 01/12/08 08:31 AM Re: Mass email problem with Classic 6.7.3 [Re: AllenAyres]
Valkyrie Offline
Newbie

Registered: 03/20/02
Posts: 18
Loc: Ohio, USA
Yes I have rebuilt the members numerous times.
_________________________
MK

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#316618 - 01/14/08 11:59 PM Re: Mass email problem with Classic 6.7.3 [Re: Valkyrie]
AllenAyres Administrator Offline
I type Like navaho

Registered: 03/10/00
Posts: 25366
Loc: Texas
A step is getting missed or something some where. I used that function a few times with 6.7.3 without issues. It may be possible to open a support ticket at www.ubbcentral.com
_________________________
- Allen wavey
- What Drives You?

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