These guys suck a$$, nothing but problems, now I can't process orders because they did an upgrade and lost all my orders, I am so pissed right now it's not even funny. Oh, yeah, they don't anwser their phones either, fricken jerks!!<br /><br />Sorry just had to tell someone. <img src="/forum/images/icons/tongue.gif" alt="" />
Yeah, i've heard of a few displeased people with them. I will eventually be stepping up from paypal to "2checkout" I think, as I know many people using them with great success, and no monthly fees or setup fees, only a set % of each sale. So if you don't sell anything, you aren't stuck paying anything <img src="/forum/images/icons/smile.gif" alt="" />
I just noticed that, Dave. Last I was at their site they were free setup. But, I also know they were totally re-doing almost their whole system, and has many more features. So that isn't bad at least its only a one time fee. Monthly statement fees and all that suck <img src="/forum/images/icons/frown.gif" alt="" />
I use authorizenet on a great many sites, never had a problem. I process live though, so im not using their order forms.<br /><br />Sorry you had trouble..
UPDATE: Authorizenet upgradded their system about three weeks ago, their whole system was down for 24 hours during the upgrade :-( and I havent had a problen since (sound of knocking on wood) I hope I didn't just jinx myself. <img src="/forum/images/icons/smirk.gif" alt="" />
I've got two sites that process through them, one with an average order size of probably about 1k, not super high volume though. Never had a problem with them at all that I can remember (outside of course of me forgetting to keep an eye on their emails about system changes and upgrades).<br />