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#224037 - 09/04/02 04:53 PM Do not use Authorizenet to handle credit cards
coloradok5 Offline
Enthusiast

Registered: 07/11/01
Posts: 462
Loc: Colorado

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These guys suck a$$, nothing but problems, now I can't process orders because they did an upgrade and lost all my orders, I am so pissed right now it's not even funny. Oh, yeah, they don't anwser their phones either, fricken jerks!!<br /><br />Sorry just had to tell someone. <img src="/forum/images/icons/tongue.gif" alt="" />

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#224038 - 09/04/02 08:24 PM Re: Do not use Authorizenet to handle credit cards [Re: bisbell]
msula Offline
Addict

Registered: 02/18/02
Posts: 1969
Loc: Lansing, Michigan
Yeah, i've heard of a few displeased people with them. I will eventually be stepping up from paypal to "2checkout" I think, as I know many people using them with great success, and no monthly fees or setup fees, only a set % of each sale. So if you don't sell anything, you aren't stuck paying anything <img src="/forum/images/icons/smile.gif" alt="" />

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#224039 - 09/04/02 08:30 PM Re: Do not use Authorizenet to handle credit cards [Re: palmen]
Dave_L_dup1 Offline
Addict

Registered: 04/23/02
Posts: 1929
Loc: Virginia, USA
Unless they changed recently, 2checkout has a one-time $50 fee for creating an account.
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#224040 - 09/04/02 08:59 PM Re: Do not use Authorizenet to handle credit cards [Re: joeuser]
msula Offline
Addict

Registered: 02/18/02
Posts: 1969
Loc: Lansing, Michigan
I just noticed that, Dave. Last I was at their site they were free setup. But, I also know they were totally re-doing almost their whole system, and has many more features. So that isn't bad at least its only a one time fee. Monthly statement fees and all that suck <img src="/forum/images/icons/frown.gif" alt="" />

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#224041 - 09/05/02 01:38 PM Re: Do not use Authorizenet to handle credit cards [Re: palmen]
webwolfe_dup1 Offline
Power User

Registered: 08/16/02
Posts: 52
Loc: atlanta, ga
I use authorizenet on a great many sites, never had a problem. I process live though, so im not using their order forms.<br /><br />Sorry you had trouble..

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#224042 - 09/05/02 02:13 PM Re: Do not use Authorizenet to handle credit cards [Re: FlamingoWorld]
JoshPet Offline
I type Like navaho

Registered: 11/29/01
Posts: 11330
Loc: Charlotte, NC
I used to use them for a dot com that I had... and to enter my manual local transactions. Never had a problem with them.
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#224043 - 09/16/02 09:21 PM Re: Do not use Authorizenet to handle credit cards [Re: bisbell]
coloradok5 Offline
Enthusiast

Registered: 07/11/01
Posts: 462
Loc: Colorado
UPDATE: Authorizenet upgradded their system about three weeks ago, their whole system was down for 24 hours during the upgrade :-( and I havent had a problen since (sound of knocking on wood) I hope I didn't just jinx myself. <img src="/forum/images/icons/smirk.gif" alt="" />

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#224044 - 10/07/02 02:07 AM Re: Do not use Authorizenet to handle credit cards [Re: bisbell]
jpreeper Offline
Journeyman

Registered: 06/29/00
Posts: 141
I've got two sites that process through them, one with an average order size of probably about 1k, not super high volume though. Never had a problem with them at all that I can remember (outside of course of me forgetting to keep an eye on their emails about system changes and upgrades).<br />

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