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#212405 - 10/18/01 05:19 PM Re: FAQ About the Transition [Re: boatswife]
Charles Capps Offline
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Resident Code Hacker

Registered: 01/09/00
Posts: 5438
Loc: Lynnwood, WA
<blockquote><font class="small">In reply to:</font><hr><p>I think, however, that the decision to support W3T on Open Topic is really dumb. A demo baord is never a substitute for a fully functioning, heavily used support forum for checking out the features of a script.<p><hr></blockquote><br /><br />I agree with you completely and totally, and have a personal objection of moving the UBB support forums as well......... however it is *FAR* easier to provide all the support for products on a single board than three seperate ones.<br /><br />We will be expanding our product line in the future to include non-message board products. What happens then? On what forum do we support those?<br /><br />From a practicality point of view, a single set of forums for all the products is better.<br /><br />From another point of view (yours and mine ;)), running the support forums on the product being supported is better.<br /><br />Either way has tradeoffs, it's just a question of which one we decided to take.
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#212406 - 10/18/01 06:06 PM Re: FAQ About the Transition [Re: Rick8765]
Flyin V Offline
Power User

Registered: 05/20/99
Posts: 73
Did I read right? The support and community for this forum will now be handled on a regular UBB forum?<br />Shoot guys (infopop) I am trying to be positive about the changes, but I do not LIKE the UBB forum itself... That was the number 1 reason I discovered wwwthreads.<br /><br />Hopefully there will still be an offcial threads forum running someplace? Even if I don't know the people here at all (cause I rarely post) They do feel like friends.<br /><br />
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#212407 - 10/18/01 06:29 PM Re: FAQ About the Transition [Re: Rick8765]
jpreeper Offline
Journeyman

Registered: 06/29/00
Posts: 141
<blockquote><font size=1>In reply to:</font><hr><p>We will be expanding our product line in the future to include non-message board products. What happens then? On what forum do we support those? <p><hr></blockquote><p><br />What does that matter, they have no relation to the product, and the forums won't be the *absolute* best place to demonstrate the power of the product itself... Just because it's easier doesn't make it right. And how much crossover of people, posts, whatever, between forums really is there. Maybe there is more than I envision, but it sure doesn't seem there would be... <br />

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#212408 - 10/18/01 07:08 PM Re: FAQ About the Transition [Re: Rick8765]
MTO Offline
Addict

Registered: 01/31/00
Posts: 1524
Loc: Burgos, Spain.
Re:From a practicality point of view, a single set of forums for all the products is better. <br />This is the wrong way to approach it. You are seeking for your own confort rather than from your customers. How many of your customers will have two products from you? My guess is very few... most will have either system. I understand it is much more practical and less work for you to just have one system for support... but that is wrong, why should any customer care if the support forums are different? They will most probably (98% of the ties at least) only be looking into the support forum of their program. For example, I will probably never need to get into the Open Topic boards... but if I do, I would expect them to be on Open Topic, and UBBThreads on UBBThreads...<br /><br />Think about what your users and customers need, not what is easiest for you!<br /><br />+you should be interested in using it as well! As I said in an earlier post, that helps finding bugs, enhancements, ideas, etc...
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#212409 - 10/19/01 01:23 AM Re: FAQ About the Transition [Re: kimroan]
_Dave_ Offline
Newbie

Registered: 09/06/00
Posts: 20
Hi there,<br /><br />We currently have a license to WWWthreads and use it to run several installations on a domain. I understand that the terms of the renewal license with Infopop will not allow this and that we will have to purchase one license per installation when our current upgrade license expires.<br /><br />However, also in this thread (i think, although it may have been another one on this subject) it is stated that the new infopop licenses are for renewals only and that if we do not require upgrades we do not need to renew to keep the software licensed to simply continue to run, that it is only to be eligible to receive updates to the product.<br /><br />My question is, if we do not pay the upgrade renewal fee, will we still be legally licensed to run multiple copies of the latest version available at our upgrade expiration date? We will never have agreed to any license by Infoppop and therefore should not be bound by the new Infopop clauses.<br /><br />I am no legal expert tho []/testimages/icons/smile.gif[/]<br /><br />In my mind, this would be a clear and a very good reason not to pay the very expensive new costs when multiple installations are installed as are fairly happy with the product as-is.<br /><br />Thanks<br />Dave

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#212410 - 10/19/01 06:55 AM Re: FAQ About the Transition [Re: Bob [Nescience.org]]
Muhammad Offline
Kahuna

Registered: 09/26/99
Posts: 1289
Loc: Tucson, AZ
[:blue]My question is, if we do not pay the upgrade renewal fee, will we still be legally licensed to run multiple copies of the latest version available at our upgrade expiration date? We will never have agreed to any license by Infoppop and therefore should not be bound by the new Infopop clauses.</font color=blue><br /><br />Yes, you will.
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#212411 - 10/19/01 07:59 AM Re: FAQ About the Transition [Re: Bob [Nescience.org]]
Rick Offline
Guru

Registered: 05/11/99
Posts: 8372
Loc: Olympia, WA
Even if you do decide to download an upgrade you will still be bound by your existing license. The new license terms are only for new customers.
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#212412 - 10/19/01 08:05 AM Re: FAQ About the Transition [Re: Sally]
_Dave_ Offline
Newbie

Registered: 09/06/00
Posts: 20
Oh?<br /><br />So if I pay the annual fee for the upgrades (with the 75% discount) and keep updating my boards I wont have to buy more licences only the cost of the maintainance?<br /><br />Thats good news, I am sure I had read different somewhere...

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#212413 - 10/19/01 08:08 AM Re: FAQ About the Transition [Re: Bob [Nescience.org]]
Rick Offline
Guru

Registered: 05/11/99
Posts: 8372
Loc: Olympia, WA
Yeah, here is a link to a reply from Charles Capps about this same type of question.<br /><br />click me
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