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#100949 - 11/22/03 03:47 PM Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
Hey,
Ok ive moved hosting companies and uploaded all the files to the new server for the forum. Ive also changed the permissions of the files and directories to the same as the old server installation. This included all directories, sub-directories and files in each directory.
I tested the hello.cgi and hello.pl which both work.
However when I try and view the forum I get a 500 internal server error.
Can someone have a look at:
http://www.mariokartdoubledash.co.uk/forum/ultimatebb.cgi and see if you can work out whats wrong with it.

Thanks for your help in advance smile
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Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100950 - 11/22/03 03:57 PM Re: Help with moving server problems
d-talk Offline
Code Monkey

Registered: 05/01/01
Posts: 685
Hi,

all files at cgi-bin must have forums permission 755 /mebmers 777 vars 777, and all Forumsfiles in non-cgi 777
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Webmaster of d-talk & Kabel-Forum.com

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#100951 - 11/22/03 03:59 PM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
Hi,
Ive done this and copied all the permissions from the old installation and gone through every file in every directory.
_________________________
Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100952 - 11/22/03 05:21 PM Re: Help with moving server problems
RandyM Offline
Spotlight Winner

Registered: 06/28/01
Posts: 2642
Loc: Southern California | Guitar o...
Make sure that you didn't set the entire cgi-bin to 777, that has this same effect on some servers. Other than that it sure seems like a permissions issue.
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#100953 - 11/22/03 06:01 PM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
no ive set it to 755 and the "cp" files to "755" and the "vars" files to "777".
The permissions are correct, im sure of it
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Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100954 - 11/22/03 06:16 PM Re: Help with moving server problems
RandyM Offline
Spotlight Winner

Registered: 06/28/01
Posts: 2642
Loc: Southern California | Guitar o...
Have you logged into the CP and done all the maint. in there?
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#100955 - 11/22/03 06:24 PM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
maint?

When i go to the control panel I get the same error. "Internal Server Error"
_________________________
Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100956 - 11/22/03 06:54 PM Re: Help with moving server problems
Ian Spence Offline
Master Hacker

Registered: 01/25/03
Posts: 3765
Loc: Saint Johns, PA
one thing to try is make sure that the files are being uploaded in ASCII, not binary. That and the CHMODing tend to be what cause that error
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#100957 - 11/22/03 07:12 PM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
i always set my ftp to auto and it does the job. Ive installed loads of boards that way and it uploads each file in the correct format. Ive never ever had a problme with upload before.

Please keep the suggestions coming because im really stuck here and need the help.
_________________________
Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100958 - 11/22/03 07:39 PM Re: Help with moving server problems
Ian Spence Offline
Master Hacker

Registered: 01/25/03
Posts: 3765
Loc: Saint Johns, PA
have you considered putting the files into the cgi-bin, then using htaccess to get http://www.mariokartdoubledash.co.uk/forum/ to forward to the forum summary?
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Code monkey like Fritos

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#100959 - 11/22/03 09:31 PM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
Ok, this is proving to be a real ball ache, so ive re-installed the forum from scratch and im uploading the other backup over the top of it. This way I know for sure the permissions of the files are correct and it "should" go back to the way the backup was.

Is there anything im missing or anything else I should do?
_________________________
Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100960 - 11/22/03 09:52 PM Re: Help with moving server problems
RandyM Offline
Spotlight Winner

Registered: 06/28/01
Posts: 2642
Loc: Southern California | Guitar o...
Have you succesfully ran the ubb6_test.cgi (not sure about the name) to verify that it works? Are the paths correct etc.?
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#100961 - 11/22/03 10:04 PM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
on the new install yes.

i image i can just reset the paths from the control panel once the backup is restored. im in the middle of uploading it now, it's really large as it's a popular forum
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Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100962 - 11/22/03 10:06 PM Re: Help with moving server problems
RandyM Offline
Spotlight Winner

Registered: 06/28/01
Posts: 2642
Loc: Southern California | Guitar o...
Sorry to hear you're having so many problems. Hope this upload works.
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Believe The Lie

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#100963 - 11/25/03 12:10 AM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
no it didnt work, ive given up, thanks anyway frown
_________________________
Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100964 - 11/25/03 10:19 AM Re: Help with moving server problems
AllenAyres Administrator Offline
I type Like navaho

Registered: 03/10/00
Posts: 25461
Loc: Texas
?

You might check permissions on the actual folders too and not just the files, some servers don't like 777 on the cgi folders that execute files, set them to 755.

As well, you can move the Members folder outside the ubb folder so you can set permissions correctly for both.

Anyways, if you need more assistance, just ask... I've done a few myself wink
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#100965 - 11/25/03 11:21 AM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
I would love your help, would you do it for me please if I pay you something? I dont make a lot of money as im a student and all my money goes on licences and hosting fee's. But if you do it i will throw some $ your way.

Pleaseeeeeeeeeee im desperate now
_________________________
Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100966 - 11/25/03 11:31 AM Re: Help with moving server problems
AllenAyres Administrator Offline
I type Like navaho

Registered: 03/10/00
Posts: 25461
Loc: Texas
smile

pm me some info...
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- Allen wavey
- What Drives You?

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#100967 - 11/25/03 11:48 AM Re: Help with moving server problems
Nokia666 Offline
Member

Registered: 09/17/01
Posts: 42
Loc: Clitheroe, Lancs, UK
done smile

thanks so much
_________________________
Kind Regards
Dave Askew
dave@vodatones.com
www.vodatones.com

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#100968 - 11/25/03 02:57 PM Re: Help with moving server problems
Gizmo Administrator Offline
Wizard

Registered: 01/10/00
Posts: 5134
Loc: Portland, OR, USA
Money? shoudla just pmed me wink ... My AIM is LordMoguai... If you have it I have some time tonight i coudl stab at it a bit...
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