Hi Gang,
I am getting like one response a day over on the PP support site, and this is just ridiculous... I bought PPPro, after seeing and hearing many great things about it, including how simple it was to install...
Well, we bought it 5 days ago, and after 2 failed installs, 2 complete removals of all files and DB tables, I am finally able to access the admin page and finish the setup.
What I cannot do is upload photos. Everything I have tried fails with DB errors. My mogrify path is correct, so the host says, everything else seems to be in order but I keep getting:
Database error! Please report to System Administrator.
INSERT INTO photos (id,user,userid,cat,date,title,description,keyword
s,bigimage,width,height,filesize,medwidth,medheigh
t,medsize,approved,lastpost,watermarked,allowprint
,extra1,extra2,extra3,extra4,extra5,extra6) values(NULL,'Raconteur', 79, 509, 1048191297, 'barbouriLg', '', '', 'barbouriLg.jpg', 640, 480, 97407, , , , 1, 1048191297, 'no','','','','','','','')
I had another user try to upload a photo and she got:
Error creating resized medium image! Error code: 1 Command attempted: /usr/bin/mogrify -format JPG -geometry 320x320 /s101/home4/syngnathids/ubbthreads/PP/data/509/4MVC-008F-med.JPG
After checking with the domain host about the veracity of the location of mogrify, they say that according to their documentation the format param should be "JPEG" not "JPG"... I cannot imagine that being the problem as it would appear everyone else would see the same issue. Although, there are several posts over at PP regarding the database error...
Now, I am left in the lurch... I am trying to get this thing running so my staff can populate the photo galleries before my energy completely runs out, and working at a one message a day rate is not cutting it.
So... I am hoping that SOMEONE here can shed some light, and maybe help me figure out why this software won't work.
Thanks!
Chris
